Terms of Service

These Terms govern your use of the SmartWitwebsite, apps, and tutoring services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who can use SmartWit

You may use the Service if you can form a binding agreement with us under the laws that apply to you. SmartWit is built for students, and you agree to use it for your own personal, educational purposes.

2. Your account

• You're responsible for keeping your login details secure and for everything that happens under your account.
• Please give us accurate information when you sign up, and keep it up to date.
• Tell us promptly if you suspect any unauthorised use of your account.

3. Using the Service

You agree to use SmartWit only for lawful, personal, educational purposes. You agree not to:

• use the Service to cheat in a way that violates your school's or exam board's rules;
• copy, resell, or redistribute the Service or its content;
• reverse-engineer, scrape, or attempt to disrupt or overload the Service;
• upload unlawful, harmful, or infringing content;
• use the Service to harass others or to impersonate anyone.

We may suspend or close accounts that break these rules.

4. The nature of the Service

SmartWit is an AI-powered study aid. It teaches by talking and drawing alongside you, but:

• it can make mistakes, and you should double-check important answers;
• it is not a substitute for a qualified teacher, professional advice, or your own judgement;
• learning outcomes depend on many factors, and we do not guarantee any particular result, grade, or exam score.

5. Plans, billing, and cancellation

• Paid plans are billed monthly and renew automatically until cancelled.
• Prices and what each plan includes are shown on our pricing page and may change; we'll give notice of changes before they affect your next billing cycle.
• You can cancel at any time. Cancellation takes effect at the end of your current billing period, and you keep access until then.
• Except where required by law, payments already made are non-refundable.

6. Your content

You keep ownership of the questions, drawings, and other content you create ("Your Content"). You grant us a limited licence to use Your Content to operate, provide, and improve the Service, as described in our Privacy Policy.

7. Our content and intellectual property

The Service, including its software, design, text, graphics, and the SmartWit name and logo, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable licence to use the Service under these Terms. Nothing here transfers any of our intellectual-property rights to you.

8. Availability and changes

We work to keep the Service available and reliable, but we don't guarantee it will be uninterrupted or error-free. We may add, change, or remove features, and we may suspend the Service for maintenance or other reasons. Where reasonable, we'll give notice of significant changes.

9. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will meet your requirements or that its content will be accurate or complete.

10. Limitation of liability

To the fullest extent permitted by law, SmartWit will not be liable for any indirect, incidental, special, or consequential damages, or for any loss of data, profits, or educational outcomes, arising from your use of (or inability to use) the Service. Where liability cannot be excluded, it is limited to the amount you paid us for the Service in the three months before the claim.

11. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms or if we reasonably need to in order to protect the Service or other users. On termination, your right to use the Service ends, though some provisions (such as those on intellectual property, disclaimers, and liability) survive.

12. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we'll update the date above and, where appropriate, notify you in the app or by email. Continuing to use the Service after changes take effect means you accept the updated Terms.

13. Contact us

Questions about these Terms? Email support@getsmartwit.com and we'll be glad to help.